Social Question

Zag_grad2010's avatar

Is it socially acceptable to tell someone if he or she is being egregiously rude to a store worker?

Asked by Zag_grad2010 (203points) August 16th, 2010

I was in McDonalds and this older gentleman (in his 80s) was being extremely rude to the cashier woman (young hispanic woman). He was trying to order a biscuit along with his breakfast, but the woman said he couldn’t do that. He kept complaining he couldn’t understand her english to a point she was about to get cry. Her english was fine and was just too old to understand he couldn’t order just a biscuit at McDonalds. I told the cashier I was sorry for her, which prompted another lady to say the same thing. However, I wanted to tell him off since the cashier lady couldn’t or else she would get in trouble, but was timid.

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12 Answers

Simone_De_Beauvoir's avatar

Someone will always say no and someone will always say yes – I say do what you feel is right and yes, you should have told him he was being rude – not saying anything makes you implicit in an unwelcome, prejudicial environment.

MyNewtBoobs's avatar

Yes, it’s acceptable, and even laudable. Sometimes, we don’t realize that we’re being rude until someone else points it out.

lucillelucillelucille's avatar

People that are rude to service workers (especially)is a big pet peeve of mine and I don’t think it is wrong at all to point it out.

Jude's avatar

Check out my post here. The two individuals were not store workers, but, still, how rude. I spoke up.

scroll down. I’m there.

chyna's avatar

For some reason, old people think they can get away with being rude to people. I’ve witnessed it many times and I do want to say something, but never do. Shame on me.

Frenchfry's avatar

I would of order a dam biscuit sandwich. Took the inside out and placed it on his tray. I would of then said ” Here you Jackass, Happy now?”

boxer3's avatar

I worked for Dunkin Donuts and started my work day at 6 am only
to be greated by a man who seemed to hate the world. He wanted a
sausage biscuit….The biscuits weren’t thawed,
I explained this to him in a very nice manner only to be told, “uhhhh WOW you
have got to be FUCKING KIDDING ME. you are a FUCKING IDIOT- how can you not have biscuits….”

I glanced around at my coworkers, and busted out laughing. because honestly, If not having a sausage biscuit ruins your day to the point that you’re going to blatantly disrespect me- I’m not going to cry about it, I actually felt bad for the guy- if that’s a huge stress in his life I’m sure he has a tough time getting through the days…

needless to say he sped off in his vehicle filled with rage, flipping off my coworker at the drive through window.

Anyway: having worked in that type of company setting, It’s nice when people aknowledge the workers as human beings, and I think it is perfectly appropriate to speak up if felt necessary…

Pandora's avatar

Its always appreciated when you encounter a fellow human being. I’ve been in service work most of my life and I must say that nothing brightens my day than when another person steps in when someone is being rude. It makes you feel a little better about the human race to know that their are good guys out there.

Austinlad's avatar

Why not? Someone has to do it. May make the rude person mad, but that’s his/her problem.

Haleth's avatar

It sucks to be in the cashier’s position, but seriously… why not just give the old guy a biscuit? McDonalds has biscuits, he wants to pay money for one, so what’s the problem? Even if it’s not on the menu, she could have just asked the manager for permission, or something. To me, enforcing a rule like that isn’t worth being yelled at.

JilltheTooth's avatar

Having spent years in both the retail industryand the restaurant world I now think it’s appropriate my civic duty to ream out people who are being undeservedly rude to service people. I mean really. When is that behavior acceptable? rhetorical question, people, I don’t need examples!

NaturallyMe's avatar

It most certainly should be acceptable to say something about it, why should people think they can get away with treating others rudely? Having said that, because of my quiet and shy nature, i most likely won’t go up to a stranger to tell them to stop being rude to someone i don’t know…well, let’s just say i’ve never experienced something so bad that i felt compelled to speak up.
Bottom line is, how can it wrong to request someone to stop being unnecessarily rude to someone?

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