Social Question

Dutchess_III's avatar

Is this virus alert on my computer something I need to worry about? What should I do?

Asked by Dutchess_III (38313points) September 29th, 2010

I can’t get the pic any bigger….just hold your ctrl key down and spin the spinny thing in the middle of your mouse backwards to make the screen bigger…..then you can see what it’s saying. Not sure what to do about this….

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34 Answers

Frenchfry's avatar

Were you on face book when it popped up? It is a virus company trying to get you to buy there virus protection? Then YES. I had that one.

john65pennington's avatar

If you were on Facebook, then its definetely a virus. did you see the name Trojan?

If you have an antivirus system installed on your computer,my advice is to run a complete scan pronto.

mrentropy's avatar

I would grab Anti-Malware and run a scan, just in case.

A friend of mine had a virus/trojan that pretended it was an anti-virus program and it was a mess to fix.

Dutchess_III's avatar

@Frenchfry No…I wasn’t on facebook…but my daughter could have been. My question is, is this a valid alert? Y

@john yes, the name Trojan is in it.

@mrentropy Thanks so much guys. I’ll run a scan. But….this alert is giving me the options of “Remove selected infections”, “Remove all unhealed infections” Should I choose one or both of those options, or just close and run my antivirus? Like I said, if you increase the screen % you can see what I’m talking about.

Dutchess_III's avatar

I’m asking…could this Alert actually BE part of the infection?

Frenchfry's avatar

Yes it is. Stop clicking, and put your computer in safe mode. The more you click the more you download files. You need to run your virus proctection and antispy in safe mode.

john65pennington's avatar

Use only the antivirus system you already have installed on your computer. the Trojan is treacherous and will slowly devour your computer. never click on anything suspicious, especially if you see red and the name Trojan. run your scan, save your computer.

mrentropy's avatar

@Dutchess_III If you didn’t put it on there, and it wasn’t on there before, then it’s a virus. Don’t click anything on there, or use it to scan anything. Use something that you know is a real virus scanner.

Frenchfry's avatar

Most viruses and trojans cannot run in safe mode.

john65pennington's avatar

I think she is gone. i wish her well.

Frenchfry's avatar

Dam I was going to give step by step instructions of putting her computer in safe mode. me too good luck.

Dutchess_III's avatar

I’M NOT GONE!!! What are you talking about!!! Damn. This is like watching my own funeral!

Guys…. Should I follow the directions on the alert or just close it and run a scan?

Frenchfry's avatar

Do not click any more put your computer in safe mode. Hold on be back in a few minutes. I have to copy the instructions.

john65pennington's avatar

Close everything and run your own computer-installed scan, not the one from Trojan. sorry, we are just trying to help you.

FutureMemory's avatar

I’M NOT GONE!!! What are you talking about!!! Damn. This is like watching my own funeral!

rofl

Dutchess_III's avatar

K, thanks John. That’s what I needed to know. Closing warning without doing anything with it, shutting down, running scan. I’LL BE BACK IN A MOMENT! NO FUNERALS WITHOUT ME!

Dutchess_III's avatar

@FutureMemory I can not believe you’re LAUGHING at my funeral!! I shall haunt you! When I get back… Should I wait for Frenchie to send me the instructions for safe mode?

FutureMemory's avatar

I believe if you restart your computer and press F8 continuously it will bring up a choice of Safe Mode options. It might be F10 though…been awhile, sorry.

Blueroses's avatar

F8 is correct.
@Dutchess_III That can be the absolute worst infection to remove. I picked it up on LameBook and it would actually shut off my regular virus scanner. I have written down step by step removal instructions using free tools available on the internet. If your scanner doesn’t remove it, I can private message my solution to you.

filmfann's avatar

I remember when you used a trojan to avoid getting a virus.

Frenchfry's avatar

Here it is:
Actually, the moment you boot up, keep tapping the F8 key, open in ‘safe mode’ and follow the directions to restore your computer to an earlier date.
I’ve used this often…works great <:O)
Try running your protection there and anti spyware. You can also try to restore it to a earlier date. You know how to do that?

Dutchess_III's avatar

@Frenchfry LOL! Read your post! You said, “keep tapping the F8 key, open in ‘safe mode’ and follow the directions to restore your computer to an earlier date” Then you finished with “You can also try to restore it to a earlier date. You know how to do that?” ROFL!!

Hush @filmfann! Humph. You’d think I posted this in the social section, which I wouldn’t DO in the middle of my own funeral! (going after @futurememory NOW for LAUGHING”

I ran my AVG Anti virus….it said I was safe. I guess….

Blackberry's avatar

If that alert just popped up, it’s malicious. It doesn’t even sound like a anti virus program I’ve heard of. Since people are already helping you, I’ll suggest getting AVG, it will actually tell you what you have.

Frenchfry's avatar

It’s still there the virus. I bet. I had it and said I was fine. then it did it again.. I am sorry. I was copying. My father repaired computers for a living in his retirement.

mrentropy's avatar

Seriously, get the Malwarebyte’s Anti-Malware software. My friend was using Kapersky and that failed to pick it up.

Frenchfry's avatar

Please go to safe mode and run your virus protection and anti spy there. If it does not work restore to a earlier date. Try that. I also have more instructions from my dad if that does not work.

Dutchess_III's avatar

@mrentropy I already have malaware…OK, guys. I’ll go to safe mode. If that does not work I’ll go to safe mode and restore to an earlier date. If I can figure out how. snicker!!

Frenchfry's avatar

Hope all is ok. PM me if need or are you lost in computer hell yet?

FutureMemory's avatar

Let us wish her the best in her journey to the other side.

Dutchess III

7/4/2010 – 9/29/2010

Sarcasm's avatar

I’m sure you’ve already done whatever you were going to do with the issue. I wish I had been around when the issue first popped up.

Resident Shield is a feature of AVG (and the icon matches it). It’s highly likely that it’s a legit warning.
Do you have AVG installed on your computer? If you do, then, it’s probably AVG.

If you personally don’t have any antivirus program, or you don’t trust yours, you can always use Trend Micro’s web-based (free) scan called Housecall.

@john65pennington, Facebook is not inherently full of viruses. Millions of people access it, I am on it multiple times a day, I have never gotten a single virus from it, nor have I had any viruses at all in the past 8 years.

jerv's avatar

It appears to be an AVG dialog box, so if you have AVG installed then it’s likely a legitimate warning. However, restoring will likely not help anything; if you don’t eliminate the virus at it’s roots (which may be a file already on your hard drive that won’t disappear due to a system restore) then it’ll keep coming back like herpes.

I always use Avira as it is far more effective than AVG and most other anti-virus programs out there, but since it doesn’t have a glitzy ad campaign or a shiny shrink-wrapped box, most people prefer something more well-known even if it’s inferior.

@Sarcasm I concur. I am on Facebook daily and have done a lot of P2P stuff over the years and the only virus I ever got was with AVG loaded and I didn’t even have a web browser (or any other application) running; it was one that attacks any computer with an internet connection and doesn’t require any sort of download or page code.

john65pennington's avatar

Sarcasm, i avoid Facebook. my wife converses with out children in Seattle on Facebook. after ending her conversations, my computer slows waaaaaaaaay down. i immediatley run a scan, clean out everything, and we are good to go again. never happens with any other site. this is why i stated Facebook is loaded with viruses. i am sure someone else has had the the same problems.

jerv's avatar

@john65pennington I know at least a few dozen who don’t, and know of millions more. Then again, I think we already established a while back that computers hate you. Of course, if you run IE then you are at least one hundred times more likely to have such issues.

Dutchess_III's avatar

I’m BAAAACK!!!

Help me @FutureMemory! I don’t have much time…...and your dates are wrong by a year….. http://www.fluther.com/users/Val123/

@Sarcasm I ran the Malaware thing which I have installed. Also, AVG runs at scheduled intervals. Everything seems OK except I….I….don’t know what’s happening to my avatar… The Malaware was running for at least an hour….I went to bed so I don’t know exactly how long it took, but it seemed to be thorough. BUT….when I came home tonight that same AVG-looking warning was up with yet another 6 more infection warnings…. What is going on…..gasp

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