Send to a Friend

DarlingRhadamanthus's avatar

My Windows 7 updates is stalled...any ideas what to do? (Details).

Asked by DarlingRhadamanthus (11273points) August 29th, 2011

Here I am again…with yet another computer “arrgggh” moment…

My computer crashed last week. I managed to get it up and running and all the info on hard drive was gone. I had a backup (Carbonite) which went on and on and still wasn’t finished, then it just stopped….but with the hurricane their offices were closed so I couldn’t ask them what was going on with that.

I decided that since the Carbonite had stopped, and everything else was going really slowly, after six days I was finally going to just restart the computer. So, I attempted to do that…everything closed down, but then, before shutting off the Windows 7 updates started. You know, you get that message: “Please do not unplug or power down your computer, you have 1 of 58 updates….” That was a LOT of updates. I have never gotten that many before.

I let it run and NOTHING has progressed in six hours. It is still on “1 of 58…” (!) I need my computer as all my work info is on there.

Question: If I just shut down my computer, therefore stopping my updates and start it up again, will it be okay?

Question: What do I do to get these updates without having to go through all this again? (Any ideas?)

Hope someone can help. Thank you!

Using Fluther

or

Using Email

Separate multiple emails with commas.
We’ll only use these emails for this message.