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Lightlyseared's avatar

Is this the creepiest business practice ever?

Asked by Lightlyseared (34633points) July 10th, 2012

British Airways plans to Google passengers so it can greet them personally upon arrival for their flight and offer better customer service by finding out what you complained about last time etc.

Is this the sort of service you want businesses to provide or is it just a little too big brother for you?

Also bonus lurve for anyone who suggests an even creepier business.

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