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Macbook Pro running Snow Leopard won't accept login credentials.

Asked by Mariah (25883points) June 27th, 2013

My friend’s computer suddenly won’t accept her username and password on her computer’s user account login screen. She hasn’t changed them recently. She just installed some updates (she doesn’t know what for) and was told to reboot, and when she did she couldn’t login anymore. Any help?

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