Do any of you try to pay your bills at Citicards.com? Have you noticed that it doesn't work on Chrome? (only IE)

I have a Citibank credit card. I use Chrome as my browser generally.

A couple of months ago they changed their web look and feel, and ever since then, I can’t use Chrome. I can start a transaction, but – 9 times out of 10 – it times out, repaints the screen, and says that I need to log in again.

This ONLY happens on Chrome.

I talked to someone there a month ago, and she said it was a “known problem” but they haven’t done anything about it.

Has anyone else experienced this? Why can’t a multinational company figure out how to support Chrome? Of course, I can use another browser, but why should I have to?