Are there some people who are truly beyond help?

I read about a girl in my hometown who was caught for shoplifting. Turns out, she’s 23, has 3 kids and has a problem with meth. She’s been arrested before, and in a public newsfeed on FB, people were blasting her! Some people even saying that they know her, personally and that she’s “beyond help”.

I want to believe that that is not the case, and that this woman will eventually get the help that she needs.