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Online service that helps you navigate through everyday red tape and paperwork. Would you use it?

Asked by JSpeer (362points) August 3rd, 2015

If there were an app/web based service that would help guide you through mundane processes like changing your name, applying for patent, hiring a publisher, getting a passport, etc. – would you use it?

The service would be extremely simple and user friendly, and would charge just a few dollars to process each “request.”

For example:

You would tell the service that you need a first-time passport. Based on your location, the service would research and put together a very simplified checklist, or set of steps, that you would need to do to get a passport, ie. provide you with every form you would need to fill out, include directions to the nearest passport photo/processing location, include a summary of the fees you’ll need to pay, and of the documents you’ll need to show and how to go about getting those, etc.

Basically, instead of figuring this all out for yourself, you’d pay the app $3—$5 to get you all the information you need. The service would also provide a help line to walk you through the process if you need help with any of the steps along the way.

Would you use this? How much would you pay? Do you think you’d rather save your money and Google it? What changes would you make to this service model?

Thanks!

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