What to do if you can't get prescriptions in time?

I am just curious because of a situation I am in and I’m completely annoyed. I called in to refill a prescription on Wednesday and my pharmacist said I was out even though I just seen a doctor last month for about a year supply. They faxed my doctor’s office some form.

I had to call my doctor’s office and the way it works is I leave a message for the nurse and they take their sweet time to get back to me several hours or next business day later. Next day, I check again but my nurse is on emergency leave and I’m thinking who the heck is going to step in and get me my pills?

By Friday, some substitute nurse called me and said the pharmacy is wrong and I should be able to get my meds. Then I call the pharmacist and they’re saying the doctor is wrong. They keep pointing fingers and I’m on a wild goose chase! So I call the nurse again and she told me she sent out the form so I can get my pills. I call the pharmacy to check and it’s not there…call my doctor office again and now it’s closed. I can’t talk to them until Monday!

This is the second time it’s happened in two years. Is this common for anyone else? It is beyond frustrating!!! I was supposed to take my medication by Wednesday but now my whole cycle will be messed up. What if this had been serious? What would I have done then if I needed prescription for extreme pain? I am thinking about switching doctors. I also hate that they discuss my diagnosis and problem outside the patient room where the staff can hear. Weird thing is they have high ratings….