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Jeruba's avatar

I hate the new Netflix interface. How do I let them know?

Asked by Jeruba (55837points) November 8th, 2015

The DVD rentals portion of Netflix has an obnoxious new design.

- They’ve separated the rental queue from the list of discs currently at home and the list of saved titles so now you have to look in three places for them.

- They’ve added wide vertical spaces between the lines so you can see far less on a single screen and have to scroll a lot if you have many titles.

- They’ve changed the color design so it is much less readable.

I’d like to tell them how much I hate it, but there doesn’t seem to be any way to register an opinion or comment with them. Do you know how?

No need to tell me that it won’t make any difference or they don’t care. It’s a matter of principle. (And we do know that Netflix undid a past mistake after a huge public outcry erupted.)

I suppose someone is going to say that this new design is better for smartphone users, but I don’t care. I’ve been a loyal customer since March of 2002, and I think my opinion should count for something.

Topic tags appended: Netflix, customer satisfaction, DVD rentals, corporate boneheadedness. Why doesn’t “DVD rentals” appear?

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