Why doesn't my laptop recognize any USB or other drive I plug in?

Got a new laptop. Lenovo Edge 2. It has Windows 10.

I wanted to transfer files from my desktop using a SanDisk USB drive. I plugged it into a port and nothing happened. The USB lights up but I can’t access it anywhere on my laptop. It won’t show up under “Devices and Drivers” under “This PC.”

I later tried connecting my cellphone through a USB port and the same thing – nothing pops up under other drives in “This PC”

These two things work by the way in my desktop. There’s nothing wrong with them. So it’s just for some reason my laptop not recognizing anything I plug in. Is there some setting I have to check off somewhere?