Send to a Friend

clairedete's avatar

Macbook is confused?

Asked by clairedete (331points) September 9th, 2008

I just moved into college and I am using the wireless internet in the dorms. To connect to the network we use “Aventail Connect”. Ever since I installed this program two days ago I have been experiencing problems with my computer. I am running a Macbook model # 10.5.4 & it seems to me whenever I close my computer it thinks it is still open and vice versa. The white status light is not on when I am doing work on the computer when it is open but it becomes lit & remains lit when I close the top. When I open the computer back up I have to force-shut down the computer and start it again so it will do anything. My roomate is having this same problem with her Macbook. I have tried resetting PRAM & taking the battery out and pressing the power button. I am out of my 90 days of over the phone support. please help. THANK YOU!

Using Fluther

or

Using Email

Separate multiple emails with commas.
We’ll only use these emails for this message.