How did they get my credit card information?

I had both cards at home, they had never been activated, so I’d never used them. I’d never used them online, no purchases were made, and the envelope I had received them in was unopened. Yet, I called to ask about a question and was told that I had a balance – someone had bought things over the internet!! How do you think they accomplished this?

You may remember that last week I asked why my browser windows kept closing, and was told that I may have spyware, or a virus, but I ran all the programs and everything is clean.

Then, yesterday I go to use a different credit card, which was declined, to find that that too had been compromised (but the credit card company caught it) and someone had made two fraudulent purchases – one through PayPal, and the other also on-line.

Both credit cards were with the same company….Chase.

So how did they do it?