How can I relieve the pain in my ears?

I went to the doctors 2 weeks with really bad earache, I also had a weird feeling of unsteadiness and nausea. My doctor checked my ears and said I had congestion in both ears and an infection in my right ear. He prescribed me with a week of amoxycillin. A week went by and after I completed my course of antibiotics I felt no better, if anything I felt worse so I went back to the doctors. He said that the antibiotics hadn’t had any effect on my ears and that it looked like I also had an infection in my outer ear. He took a swab and said that when the results came in he would prescribe me with more specific antibiotics, that was Monday and the results still haven’t come in. Does anyone have any suggestions on how I can relieve the pain in the meantime as it’s making me feel miserable? I can’t have decongestants because I have palpitations.