Calling all boyscouts and pyromaniacs, can you help me light my fire?

So, I just bought a case of firelogs for the summer outdoor scene and I cannot get them to light!

They are imitation type duraflame logs and I bought a big box of the pyrolites too. Used about 6 sticks trying to light this log and it refuses to ignite!!! I even tried using some real oak kindling and after the flames die down the log just won’t catch! WTF!

Should I just douse them with lighter fluid or did I buy a bunch of defective logs?
Wheres all the professional firestarters? lol