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What are the essential things to learn about an iPhone for seniors who are not computer literate?

Asked by Hawaii_Jake (37372points) December 22nd, 2016

My parents (87 and 85) have completely skipped computers and got themselves an iPhone 6 yesterday. Actually, my niece upgraded her iPhone and gave them her older one.

They want to be able to see pictures of my niece’s son, so this has the potential to open up many things for them.

Even though my niece practiced with them a great deal yesterday, when I called them this morning, they could not answer the phone. They heard it ringing and saw my name displayed but could not answer. They were able to call me right back, so that’s a relief.

As soon as we hung up, I jumped on Amazon and had a copy of iPhone for Seniors for Dummies shipped to them. I also asked them to go to the senior center in their town to get some more practice. It’s a good senior center where they have many types of computer classes, so I feel certain someone there will help them.

I have another sister who lives in their town, and she uses an iPhone. I’ve contacted her to go over and do some more practicing with our parents. Of course, she works, so it will have to be when she’s able.

This has wonderful potential for my parents. They will be able to be closer to their great grandson who is four. We all will be able to send and share pictures very easily. Now, I have to print out pictures and mail them. It’s not difficult, but it’s slow.

Here’s how you can help. What features do my parents need to know how to use on their iPhone? It must be kept simple for now. As they get used to basic features, they can expand their abilities. I’m imagining they need to start with
– answering calls
– making calls
– reading text messages
– sending text messages
– Facetime
My niece showed them Facetime, so I’m sure they will want to continue using it.

What do they need to know now?

(I’m an Android user, so I’m not completely familiar with all the features of an iPhone. No, I do not know for certain which iOS the phone has on it. For now, let’s assume it the latest version, because I doubt my niece would have skipped an upgrade.)

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