How to handle the rude staff/owner at my wedding reception site?

I have already put my full deposit down for the ceremony/reception site and it’s non refundable. But ever since then, I heard numerous stories about how awful the service is and how rude the owner can be on the day of the wedding. Some examples of the kind of crap these people are known for pulling are:

- Ending the wedding an hour ealier than what was paid for simply because the owner doesn’t feel like staying any longer to supervise.

- Cutting the head table off from any liquor at a certain point.

- Giving the bride and groom attitude and problems over really silly, insignificant things on the day of the wedding.

- In general causing issues and problems, and being very rude to guests.

So what now? Knowing what I know about these people, do I cross my fingers and hope it works out? I’m not one to let people walk all over me. I will have enough stress the day of my wedding…I don’t need any more problems!

One thing I thought was strange was when the owner mentioned that if we don’t pick the top dollar wedding package, don’t expect to be treated as well. He claimed the staff won’t bend over backwards for any requests we have if we choose a cheaper package! I thought that was quite rude to say! We actually did opt for the most expensive package due to the variety of liquor, but I’m thinking of changing my mind and switching to a cheaper package. If me and my guests are going to get cut off from the alcohol anyway, why would I pay top dollar for something we aren’t allowed to drink that much of?

If on the day of the wedding, there are lots of problems with the owner, is there anything I can legally do about getting my money back? I’m paying a lot of money so I expect good, polite service.