General Question

wtfrickinfrack's avatar

Why does my NEW windows 7 freeze up all the time?

Asked by wtfrickinfrack (1345 points ) February 7th, 2010

I used to have windows xp and it crashed/got eaten alive by viruses last week. I bought an entirely new computer with windows 7 on it and it freezes up all the time! Sometimes I have to restart it 3 or 4 times before I can even get to the desktop! Any ideas about what the problem might be?

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10 Answers

dpworkin's avatar

Not enough info. What devices are attached? Are the drivers all working properly? Have you tried reinstalling any device drivers? Is it on a network? Is the network set up properly? Have you looked at the boot log to see what it says? Have you tried any repair options? Report back and I will try to help you.

wtfrickinfrack's avatar

whoa! thanks for the response! I called the computer help people a couple of days ago and they took me through about 4 hours of “check this, check that” and they couldn’t find anything wrong with it. I’m not technically savvy so bear with me! Anyway, I literally have nothing but what came with the computer hooked up to it (mouse, speakers, keyboard). It even started freezing up during the setup! I haven’t dared to download anything else on it yet. I hope my response makes sense.. if it doesn’t just tell me! thanks again!

dpworkin's avatar

Do you have the original Windows system disk? Not every computer comes with it. If you have it, you can boot the system from the CR ROM drive with the system disk, and reinstall Windows. That’s what I would do. If it still freezes after that, it probably is a hardware problem, and you should get the seller to give you a new computer.

wtfrickinfrack's avatar

I actually have that! I’ll give it a try and see if it works! Thanks so much!

Master's avatar

It’s Windows!

eponymoushipster's avatar

Windows 7 seems to be the most obvious answer.

MrGV's avatar

Downloaded too much porn

LeotCol's avatar

If you have a windows installation disk that came with your computer. You can boot from that disk and try to do repairs.

To boot from the disk you press a button (e.g. F12 or F8) when you first start the computer with the disk in. It will say what button to press on the upper right hand side. You will have only a couple of seconds to press it.

Once you do, you can then choose CD/DVD Rom of something like that from the list using the up and down arrow keys and the enter key.

It will then start as though its installing windows 7. Then at a certain point after following some of the instructions you should see a small clickable for “Repair windows”. This should help you scan your system and fix any problems related to the Operating System.

If you do not have the windows 7 installation disk, you can download the image for it from many places and burn it onto a disk.

dLabensky's avatar

Do you use readyboost. Try booting with it off. The quality of the flash ram can be causing this.
(Right Click the Drive for the Flash Drive/SD/MMc/XD and then choose not to use for Readyboost)

See if this helps! Did for me.

Provlear's avatar

My girlfriend has a new laptop with Windows 7, and this is the first time we’ve ever had a “new” operating system. I think it’s just that – it hasn’t been out long enough for all the bugs to be fixed yet. Keep googling everything you can, people are out there solving your very problem right now.

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