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What's the point of this customer coming back if she hate's our policy?
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November 26th, 2010
This is more of a psychology question, haha! I work at a grocery store and we cash checks. We have a policy of taking 1% plus the change.
This lady comes in every week and gives me her check and asks, “How much do you take?”, I’ll tell her, and then she’ll argue and yell at me and leave.
Maybe in another couple of weeks she comes back, asks the same question and yells at me and leaves again!
She does this all the time! She keeps coming back even though SHE KNOWS our policy. I really have no clue why….I mean, if she hates our policy, why come back? I’m really curious…what’s the point? Anyone have any clue what could be the reason?
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