Is higher education in the U.S. as bad as this article makes it seem?

It is a long time since I have had any direct connection to higher education. I came across this article and was horrified. The article is kind of long, but you can skim it and get the general idea. Has college education become as commercialized as Harris says it is? Are we headed for an education debt crisis?

I have a string feeling that the future of education at all levels is going to be strongly tied to computers. This article makes me feel that such an outcome may very well be an improvement.