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How do you handle adults breaking down in tears in business situations?

Asked by Adirondackwannabe (36713points) March 1st, 2012

I’ve been in lending and finance jobs, and have had so many men and women breakdown in tears while we’re trying to discuss business. Usually it’s some type of family matter, death, divorce, sick kids, etc. I’m at a loss when it happens. How do you handle it?

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