Why does McDonald's only have half and half as a standard with their coffee? Do you know if they are supposed to accomodate requests for regular milk with their coffee?

McDonald’s offers little things of half and half with their coffee. They call it (in the area I live) “cream.” I don’t like half and half in my coffee. I like regular milk or low fat.

Usually at McDonald’s when I get coffee, I ask for a little milk on the side, and add it myself. Usually they accomodate my request.

Today, I went to McDonalds, and the clerk told me they don’t have regular milk. He gave me half and half. I wasn’t sure if he was just being difficult and I had no way to prove it, but it seems hard to believe they have nothing except “cream.” I had low fat milk from my child’s Happy Meal, so I used that, but I was annoyed that they couldn’t accomodate my request for something other than half and half, and also confused, as other McDonald’s do have other milk available. Also, if I didn’t have my child’s Happy Meal milk, I would have been SOL (shit out of luck).

Why does McDonald’s only have half and half as a standard for their coffee? Do you know if they are all supposed to accomodate requests for regular milk with their coffee?