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IPhone with a physical problem: would Genius Bar send it away for repairs or swap it out on the spot?
Asked by marmoset (1311)
May 24th, 2012
from iPhone
If it matters, it’s an iPhone 4 and it’s three months out of warranty.
Its problem is that its home button needs repair—button responds only about a third of the time and you have to press it in JUST the right place.
If I brought it to a Genius Bar, obviously I’d be paying them for the repair, but my question is whether they would swap it out for, say, a refurb of its same age, or whether they would ship my phone off for repair and I’d have to be without it for days.
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