Send to a Friend

marmoset's avatar

IPhone with a physical problem: would Genius Bar send it away for repairs or swap it out on the spot?

Asked by marmoset (1311points) May 24th, 2012 from iPhone

If it matters, it’s an iPhone 4 and it’s three months out of warranty.

Its problem is that its home button needs repair—button responds only about a third of the time and you have to press it in JUST the right place.

If I brought it to a Genius Bar, obviously I’d be paying them for the repair, but my question is whether they would swap it out for, say, a refurb of its same age, or whether they would ship my phone off for repair and I’d have to be without it for days.

Using Fluther

or

Using Email

Separate multiple emails with commas.
We’ll only use these emails for this message.