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Have you ever contacted a company and talked to someone at first, then you call back, ask to speak to the first person and they tell you they have never heard of the person you talked to previously?

Asked by AshlynM (10684points) February 22nd, 2013

Is it lack of communication within the company? Lack of documents filed?
I don’t get it. How can they tell you they never heard of the first person you talked to? Have you ever run across this?

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