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Do you write letters (email) to corporations in thanks for great service?
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March 30th, 2013
It’s fairly common to complain about bad service, but when you get people helping you to get exactly what you need, do you ever take the time to acknowledge that in a note to their management?
I’ve worked in many areas of profession and service. It always surprised and delighted me when I was rewarded by a client/customer with a note to my boss.
I just had wonderful service from a “big box” store employee and the the first thing I did when I got home was email corporate to say thank you.
Do you acknowledge good service as often as bad?
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