Send to a Friend

gondwanalon's avatar

Have you verified your identity to PayPal lately?

Asked by gondwanalon (22884points) May 21st, 2013

If you have a PayPal account, then have you complied with PayPal’s request to submit your personal identity information as instructed?

Recently PayPal has been requesting official documents that contain my SSN (Federal Tax ID), DOB, name, address.

I prefer not to comply with PayPal’s request mainly because I do not trust PayPal with such information. Why should I trust them? They do not trust me to simply give them my information. PayPal wants proof with the requested information on special selected designated official forms.

A couple of years ago some guy in Dubai started charging items with my PayPal credit card which messed up my PayPal account. To say that it was a difficult ordeal for me to get that problem cleared up is an gross understatement (even though I have never been anywhere near Dubai). And another guy who sold me an item on ebay told me that PayPay screwed up his account and he refuses to ever do business with PayPal again.

FYI: PayPal sent me the following e-mail (3 times):

“What is the problem?

Apr 18, 2013 : As of April, 2012, new Federal Regulations require Money Service Businesses, such as PayPal, to verify the identity of a customer before we can provide various services or product offerings. As a result, PayPal must ensure we have collected and verified important data such as customer name, address, date of birth, and national tax ID or social security number. Because we were not able to fully confirm your identity based on your current account information, we need to request additional supporting documentation from you.

You will continue to have full access to your PayPal account, but until we are able to confirm your identity, we may be unable to process certain types of customer initiated requests such as adding funds to your PayPal account.

(Your case ID for this reason is XXXXXXXXXX)”

Using Fluther

or

Using Email

Separate multiple emails with commas.
We’ll only use these emails for this message.