Keystone Arsenal has not sent me my replica bullets! Whats the deal?

I have been searching for replica bullets (dummy ammo) KeystoneArsenal.com I have ordered $14.50 worth of dummy ammo on July 9th and still have not received ANYTHING! I bought 30.06 bullets which were apparently OUT OF STOCK, but they still let me buy them (I found this out today of course.) I also bought 9mm rounds and some other handgun bullets. I have sent countless emails and have called many times, but I have still received no response! Please help