Is it just me or does Ebay suck for buyers?

I tried to place an order. When I clicked on “submit” (or whatever) it just blanked out my Visa info. Didn’t give me any confirmation notice, and it didn’t give me any notice that I had missed something. I checked as carefully as I could and decided I had NOT made the purchase so I started over.
This time it gave me a confirmation order.
10 minutes later my daughter called, said she’d found the same thing on another website for about $100 less, so I cancelled the ebay order.
It didn’t simply say “Your order has been cancelled.” It came up with some song and dance along the lines of “You PROMISED to buy this!” So I sent a message to the seller explaining that I simply needed to cancel, and since it hadn’t even been 15 minutes I didn’t think there’d be a problem.
I will never shop ebay again.