Have you ever encountered people who expect you to know things you couldn't possibly know?

A good example of this is today my daughter filled out an application on a computer that was at the business she was trying to hire in to.

She had to set up a password. Instructions said, “Password must contain at least 6 letters, numbers or special characters.” She tried and tried and couldn’t get the password set up. She asked for help and the gal said, “Well, you need at least one of each!” That’s not how the instructions read.

Next thing she needed to get a security code. To get it she was instructed to “type out these two words with a space between them.” Again, no luck. Asked for help. Again the lady said, “Well, you’re not supposed to put a space between the words!”

Both times it was said in a tone that suggested my daughter should have known that.

I’m thinking they have to be asked these same questions over and over, so why in the hell don’t they correct the instructions or put a piece of paper up clarifying? I hope that’s not how the whole business is run.

It’s happened to me before. I can’t think of a time right off the bat, but have any of you ever encountered that?