When you click on "I can't access my account" do you end up on secret question form?

The toll free number says go here, https://help.yahoo.com/kb/yahoo-account/confirm-identity-pop-up-message-sln8923.html and send us an email.
But if your alternate email is also not accesible, or if it is your first email, how do they expect you contact them by email?
How do you end up on that page? There is only what is your username, and what is your alternate address, no?

Even going this way:
https://io.help.yahoo.com/contact/index?page=contact&locale=en_US&y=PROD_ACCT#
doesn’t lead to secret question or anything else.