Do you have any examples of when you are forced to reevaluate why you do business with a company?

Could be a vendor, restaurant, Dr., contractor etc.. I just hung up the phone with a supplier of a urethane rubber I buy and if it isn’t bad enough I have to wait 2–3 weeks….he just called and told me my order is done and sitting in the reactor ready to be poured into pails but they are out of pails!! HS! Excuse me?? That is like going to a restaurant and the waiter comes and tells me your order is ready but we are out of plates to serve it on!

I am not sure if this is a recent phenomenon but I am hearing similar stories from other company owners and my own customers saying similar stories of my competitor!

How about y’all?