Do you understand the following statement regarding Human Rights gender discrimination, Kijiji ad, etc., case?

I’ll let you choose the article you think is most reliable.
https://tinyurl.com/yxfofu2f (Google, Kijiji human rights 28 yr. old babysitter)
“Cyrynowski contacted her, the court ruling says, and she told him she was looking for a woman to babysit her kid, and apologized. The next day, he filed a complaint. The commission investigated the complaint, and wasn’t able to get ahold of the mother to get her side of the story; in March 2015, the investigator recommended she pay $1,000 or $1,500 in damages.”
The story starts out as ”A single father is being forced to defend himself within the Alberta human rights system after a 28-year-old man complained that he was discriminated against because the father didn’t hire him to babysit his two kids.”
But my question is, if the commision wasn’t able to get ahold of the mother to get her side of the story how could it be that they investigated the complaint, since it’s not investigated fully. How did they decide that she pay $1,000 or $1,500 in damages?

And is it legitimate for a parent to ask if a potential babysitter is male or female?
Feel free to comment on any aspect of the 2 stories, by the way.