Lottery kiosks in hospitals, run by volunteers: is this normal?

I’d never seen anything like it, but admittedly I’ve never spent much time in a Canadian hospital before. Of course a particularly sad looking person who couldn’t walk was wheeling back and forth between the kiosk and the ATM while I sipped my Tims. Is this exploitation common in Canadian hospitals? Is it an Ontario thing? A free health care thing? What’s the deal with it being staffed by a person with a hospital volunteer tag? I was just so shocked that it seemed so normal to everyone around me.