What's your experience with Doctor hell?

I’ve been trying to get a prescription refilled for a month. I called the pharmacy for the refill that was left, and they told me I needed a preauthorization. I called the doctor, and the message said you need to see the doctor before they can rewrite the prescription that is a year old. So tried to make an appointment. I called the doc. They told me I coldn’t make an appointment now. Call back in five days. I told them I hate phones, and am mentally ill, and there’s a good chance this might not happen. Fortunately, I did remember, although I couldn’t call them back exactly one time. When I did, they wanted me to call back in another five days. I flipped out, and so they bumped me up to a superviser who said she couldn’t do anything then, but to call back and ask for her, and it would be taken care of. I called back, and finally got an appt in two weeks.

I went to the appt. Told the doc I needed preauthorization. He said it would be taken care of. A week goes by. I hear nothing. I call my pharmacy. They say the prescription was called in, but, get this, no preauthorization!

It’s the weekend. No doc. I called the prescription line, and left a message, but guess what? They don’t have a space to ask for preauthorization. I lost it, and just started swearing at them. I’m sure this won’t help. I’m shaking like anything (stress). I get the feeling this doc practice really doesn’t give a shit about people. Just money and making things as difficult as possible for patients. Maybe if we die, they won’t have to worry about us!