Has anyone ever used 'Wirefly' to start a new cell phone service with a new cell provider from your current provider?

I am considering using them as I am ‘house bound’ and could get it quicker to order online than by other means, I have checked Verizon itself and the price is quite different.

What was your experience using Wirefly to start a new service or change from one to another? Please give me details. What is the easiest way to know what model of phone is the better one if you only want ‘blue tooth’ and possibly txt ability? I am considering LG or possibly Samsung. We have LG now and it has been a good phone, But I have had 3 or 4 of other brands myself and have had trouble with all of them. How do we know it is the phones fault vs the providers? Any helpful tips, experience, very welcome-good an bad!

I had Cingular then it went to ATT (nothing but trouble since) and want to take a risk with Verizon as it appears to be ‘good’ in my area, hopefully for the better.