Is there a better place to go to discuss something with someone, or console them, other than a coffee bean or starbucks?

Because I am part of a website that provides a pool of resources (such as information and referances) that help the youth and adults get through things. wereallyloveyou.com is a brand new site that we’ve set up and there is a service that I provide for the people in my community. Well, I’m trying to start it, and that is: I need a good spot to meet the people that need to talk to someone and have an open-aired conversation about anything that they want.

Is there any suggestions about a place to go that could be more casual than a coffee and tea shop?