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How picky is Seagate about sending back hard drives for repair?

Asked by artificialard (2273points) March 11th, 2008

I have to send 2(!) internal Seagate hard drives back to Seagate for repair under warranty. The return instructions include laborious requirements for packaging with an approved box vendor that sells those things for like $60+ (for the box!)

If I just pack it myself carefully with random boxes and foam will Seagate deny my return?

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