General Question

augustlan's avatar

Why does Gmail always send my Facebook notifications to my spam folder?

Asked by augustlan (46572 points ) January 3rd, 2011

Every single time I see a Facebook email in my spam folder, I mark it as “not spam”. It never learns, though! Shouldn’t Gmail get the hint, and send them to my regular mail inbox? </rant>

So, how can I fix this?

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11 Answers

Taciturnu's avatar

Before you mark “not spam,” click on “more actions” – “filter messages like these.”

Click next, then check the box that says “never send to spam.”

Should take care of it. :)

Response moderated (Unhelpful)
SavoirFaire's avatar

You can also create a filter before the next message comes and tell Gmail never to send things from the Facebook domain to your Spam folder.

1. Go to Settings > Filters and click “Create a new filter.”
2. Enter “facebook.com” into the “From” field and click “Next Step.”
3. Check the “Never send it to Spam” box and click “Create Filter.”

You can choose to label all incoming messages from Facebook at the same time if you wish.

DrasticDreamer's avatar

@uberbatman I was going to say it could be some kind of inside joke for the people who programmed Gmail.

cawlin's avatar

Gmail uses traditional spam detection techniques but also learns from gmail users on an individual and collective basis.

If many users mark a specific type of email (like notifications from facebook) as spam gmail weights those type of email higher on the “likely spam” scale. This could be why your emails were getting marked as spam.

As others have mentioned filters are the way to go!

Blueroses's avatar

What @cawlin said. Many smartphone owners prefer not to have message notifications ringing every time somebody “likes” a comment and send fb and other social networks to spam folders.
The Gmail filters are really versatile. I couldn’t manage my inbox without them.

phoebusg's avatar

Because for most people it is spam, so maybe it is part of the general spam filter. I like it this way though. I’ve gone further though – making a filter to automatically delete all fb spam. Follow savoir’s guide :)

augustlan's avatar

I only have FB set to notify me when I get a message, so I’m not getting a ton of these emails. I did what was suggested, so hopefully, the next time I get one, it’ll be in my inbox. Thanks for the help, guys!

Response moderated (Writing Standards)
Response moderated
IzzyAndHerBeans's avatar

Gmail tends to be the protective type.

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