General Question

Nullo's avatar

TurboTax browser support question - mostly about the browser.

Asked by Nullo (21826 points ) January 30th, 2012

I’m trying to run TurboTax on the latest version of Firefox (I have and have tried other browsers, to no avail), itself running in an up-to-date Ubuntu environment. The support page keeps telling me to enable cookies (which I have), and is generally being unhelpful.

It had been working previously, even with full-strength paranoia settings.

Another computer, this one running Windows, has not had the same problem.

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4 Answers

auhsojsa's avatar

Hm, I’d say double check after you click whatever it is you are trying to open, check behind the main window by minimizing. Sometimes a smaller version appears? Good luck.

Charles's avatar

I must be missing something. How do you “run TurboTax on the latest version of Firefox”? I have used TT for years and I use FF. TT is a standalone application. (Is there an online version of TT or something????)

Nullo's avatar

@Charles TurboTax has an online version. Free, until you want to actually submit data. If you’re handy with a pen, this is no hardship.

auhsojsa's avatar

@Charles I was under the impression of the online version as well.

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