Why do we make judgments on outward appearances?

i just watched the most touching video clip on youtube.com. a show in britain, much like american idol here (with simon as a panel judge as well) “prejudged” a sweet woman with say, unpopular looks. they were prepared to write her off just based on her looks!

but susan doyle showed them better and her voice put everybody back in perspective! her performance brings tears! a must watch!

do we judge proverbial books by their covers? why? are we surprised to know it’s more than what we thought? are we sorry for thinking otherwise?

have you passed judgment on someone only to later find out, they have a lot going for them?