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EmJay1070's avatar

Captioned telephones in the UK?

Asked by EmJay1070 (162 points ) 1 month ago

I’m hearing impaired and have a landline telephone with a digital cordless phone. One of the things I’ve been checking out recently is the provision of captioned telephony in the UK. There is only one service I’ve been able to find, Typetalk. It’s not available to me as you need to be with British Telecom. And you need a special minicom style telephone. It would be beneficial to all HI people who need it, to have a captioned telephone system that could be accessed irrespective of your phone line provider. And I haven’t found an option for captions on Skype. The only other captioned phone systems I’ve found (for example Bee Media) are for business use, not home use. Does anyone know of a captioned phone system (either for a landline phone, or online) that can be used for home telephones in the UK?

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5 Answers

filmfann's avatar

In the US, we have several options. My wife wants to get caption call I don’t know if it is available in the UK.

EmJay1070's avatar

@filmfann Thanks for the information about caption call. Unfortunately it’s not available in the UK.

gailcalled's avatar

Sending this to linguaphile, our resident expert on such matters.

hearkat's avatar

The CapTel system here in the US is a variant on a relay system. There is literally someone typing the words that the other person is saying. I haven’t heard of CaptionCall – perhaps they are east coast – west coast variants on the same service.

In my search, I found this blog that has some updates – perhaps you might find more information there: http://funnyoldlife.wordpress.com/phones/

The links I gave you in the other thread that are organizations for the deaf and hard of hearing in the UK will also likely have more information for your region.

EmJay1070's avatar

@hearkat Thanks for the link to the blog. It was very interesting, but it seems that Ofcom is quite slow to take the hint. The most recent update from RNID Typetalk is an app for a smartphone. I hope they get it up and running soon. This will be no use to me of course, as I don’t have a smartphone but will help others. I will check out the links you gave in the other thread for more information.

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