How do I fix my DVD/CD drive in my laptop? Read for more details?

Has it ever worked?

In what program do you receive the information that the disk is blank?

This may help.

I believe that’s a pretty new model which means you should still have warranty coverage. I would probably give Dell a call: 1–800-449–3355 and see what they say first.

@NaturalMineralWater‘s response is very good. Editing the registry can be a fix. It helped my Blu-Ray drive start functioning again.

However, sometimes a simple driver install can work too.

Thanks for the answers guys. Here is what really happened. My computer was running slow one day so I ended some .exe’s. I must have ended something I needed. I just restarted my computer and it worked fine. I should have thought of that first.