General Question

Brenna_o's avatar

What should I do about identity theft?

Asked by Brenna_o (1729 points ) August 11th, 2010

Somebody knows all my info.. What can I do to take care of this issue??

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7 Answers

Pied_Pfeffer's avatar

I think you’ll have to provide more information. Is it a website that is being hacked or a credit card account? Or something else?

Brenna_o's avatar

A debit card number of mine is now being used by some person online. And we think they know my ssn now too.
My card has been charged twice since the 27

Brenna_o's avatar

Oh and they know my address, phone #, email, everything and are using it to get into my bank account… And being 17 its pretty scary

augustlan's avatar

Call your bank, asap. Then, call the police.

Pied_Pfeffer's avatar

Contact your bank immediately or as soon as they are open for business. Not only will they stop the immediate theft, but they can provide advice on how to get the situation under control. Others that have gone through this experience can provide more specific tips, and I’m sure that they will.

My heart goes out to you. It’s a personal violation and one that will be hard to work through.

bummer's avatar

Call the vendors and confirm where merchandise was shipped, usually a UPS retail store. Find out what and when, call UPS and tell them they abetted theft.

Seaofclouds's avatar

I agree with @augustlan. Contact your bank and determine what may be the best course of action to protect your money. Then call the police. My card number got stolen once, my bank turned off the old card, issued a new card with a new number, and things have been fine since then. You could also consider changing some of your information (like getting a new e-mail address and changing any security questions you feel may have been compromised).

Since this issue is more in depth for you, you need to do more than that. You may also want to contact the three main credit agencies and get a credit report to see if there is anything new showing up on your credit. If you are not planning to make any major purchases in the near future, you may want to put a freeze on your credit. The ability to do this varies from state to state, but they should be able to help you with it. Putting a freeze on your credit will mean that anyone trying to get approved with your information will be declined and I believe you will be notified of the attempt. Good luck.

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