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Frenchfry's avatar

If a cashier made a mistake , and you didn't realize till you got home would you go back?

Asked by Frenchfry (7591points) September 6th, 2010

This mistake actually makes the cashier $12 short on her till.
It was in your favor. It happened to me yesterday.

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24 Answers

YARNLADY's avatar

For that much money, I would. Probably for anything over $1, but I only live one mile from the store.

funkdaddy's avatar

I’d probably call, honestly it’s probably not a big deal to them but I’d just be worried someone would get fired over something relatively minor like this. Especially in larger stores there’s usually a max amount they can be off (if I remember right, it was $10 when I was a cashier) before they’d be “disciplined”.

If it’s a small place that has a good chance the cashier would be there again I’d go in person and see if I could handle it with them.

tiny_dancer's avatar

Yes i would go back and have gone back after i noticed the error. My partner thought i was insane, but the way i look at it, she would have been short at the end of the day and i would have wanted someone to return the cash if i had been the cashier.

Ben_Dover's avatar

Yes. the cashier might have to pay it back, or worse could lose her job over it.

zzc's avatar

All good responses that I agree with. I’ve always caught it while still in the store, and told them they shorted themselves. I’ve even had the cashier act like I was crazy to point it out!

ZEPHYRA's avatar

Yes, I have done in on a few occasions. If it was too far I would call and try to arrange something for the next day with the person in question. I would do it simply because I would want the same done for me!

El_Cadejo's avatar

If I caught it there, yes i would return it. But if i made it all the way home before noticing, sorry, but its mine at this point.

MissAusten's avatar

For that amount of money I would. Like @Ben_Dover said, the cashier could be held responsible. The few cashier jobs I had stressed the importance of having the right amount of money in the drawer at the end of the shift, and if you were too far off you were reprimanded.

If it was a much smaller amount, I wouldn’t bother.

Once I had to pay late fees at the local library and paid the librarian with a $20 bill. I didn’t look at the change, when I got home I noticed I had more than $20 in fives and ones. I don’t know how the heck she managed to do that, but I went back to return the extra money. That’s the only time I can think of someone gave me too much change back and I didn’t notice right away. They were very happy I’d gone back, but I would have felt awful keeping the library’s money!

tedibear's avatar

Absolutely I would go back. Small story – One day last year I did my normal grocery shopping. I checked out and left my cart at their door service. (They give you a number, you pull up and they load your groceries into you car. It’s wonderful!) As I was walking to my car, I was looking at my receipt and saw a charge for “Produce” at $26.99. WTH?!? And it was generic like that, too, just “produce” without a description. I went back into the store and took my cart over to customer service. My cashier had moved over there and she couldn’t think what it was. We poked through my bags, but didn’t look very deeply. She refunded my money in cash and I went on my way. When I got home I found the item – a very large bottle of real maple syrup. That stuff isn’t cheap but totally worth it in my view. After I put away my stuff, I drove back to the store and gave them the money back. The same cashier was still working and was both surprised and grateful that I came back. It’s a 12 mile drive, but totally worth it. No way could I have kept that money.

GeorgeGee's avatar

I wouldn’t make a special trip to return the money, that would be unecological, and not a good use of my time. But I’d call them and let them know that I’d drop off the difference next time I was in the store.

john65pennington's avatar

First to remember is that a cashiers short register will be money taken out of his/her paycheck. this is the situation in most stores.

I would take the money back and give it to a supervisor or store manager and explain the situation. honesty is always rewarded. john

SuperMouse's avatar

I would take it back, and have done so.

Austinlad's avatar

I would return it. I’ve had money returned to me on several occasions and have always appreciated it more than I’m able to express to the person. I’ve even felt guilty finding a fairly large bill on the sidewalk and knowing how upset the person who lost it might be (what if it were an elderly person on a fixed income?).

llewis's avatar

Yes. I call first, and since I’m a long way from any stores I take it in the next time I go. It’s happened a few times.

deni's avatar

not if i was already home. and especially not if it was from a large chain store like target or something. i’ve never worked anywhere where the money was taken out of my paycheck if it was short. if it was from some little local store i would probably feel worse and return it.

ibstubro's avatar

I’d have to agree with @deni. If I got all the way home, I’d likely forget about it unless it was a local store.

Honestly, it would probably depend on my shopping experience to a certain degree. If the cashier was unfriendly or had been unpleasant in any way, I’d not bother. If it was someone that appeared to be newer and trying really hard, I would then make the drive back.

Cashiers get in trouble for this type of thing for good reason—if they can’t handle money, they should not be cashiers. Probably best to report it to Customer Service if it’s a Big Box retailer and you’re going to report it at all.

Frenchfry's avatar

Well I called and I will drop the money off later. I would feel to guilty. Thanks for advice. It was at a gas station chain that made the mistake.The guy was in a bad mood because he didn’t get a raise this year. I asked no hello? Then he explained.

ibstubro's avatar

@Frenchfry well, I would have done the same. You chatted with him, making him more than a drone, and you might even have contributed. Plus knowing the financials. You did the right thing!

Neizvestnaya's avatar

Yes I would. Our cashiers balance to the penny and are expected to keep the till within a $1.00 of even. If the store was more than a half hour from my home I’d call and make arrangements to return the money otherwise I’d go back right away.

Seaofclouds's avatar

It would depend on the amount. Something like in the OP, I’d call and take it back when I was out again, I probably wouldn’t make a separate trip though.

Cdog95's avatar

For me it would depend on the way the cashier made the mistake. For example if him/her gave me back more change than I was supposed to get back, than I wouldn’t call back. But if him/her gave me back less change than I was supposed to get back than I would definitely tell him/her about it. I wouldn’t want to be ripped off. Although at the same time it would be wrong not to tell the cashier.

ratboy's avatar

I’d show my appreciation by spending the money at the same store.

NaturallyMe's avatar

It depends. This one time i bought a school bag and while shopping i put a note book inside for some reason and forgot about it. When we got to the car i noticed it was still in the bag, so i took it back.
More recently, i bought 2 items at a shop, and without realizing it, they only rang up one item (somehow) and i only noticed it once i was already on the road later. I didn’t do anything about it because i was glad to have saved a little money. It was worth just under $2 or so. There’s no way that the cashier could have been held responsible for it, because nobody would have known who of the cashiers was supposed to ring up that product – they most likely would have written it off as a stolen item.
More recently i was doing a price enquiry about 2 products at the cashier, and she was supposed to take one of them off again after ringing it up. Somehow she forgot to do this, so when i noticed it at home, i went back to the store a few days later and got a refund. This was worth about $6–50.

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