General Question

AshlynM's avatar

You are not authorized to call this number by your account holder?

Asked by AshlynM (6712 points ) 3 months ago

I looked online on the carrier website but there are zero blocked numbers under my account, so not sure why I can’t call that number.
None of my other contacts give me this error. Any ideas?

Observing members: 0 Composing members: 0

12 Answers

snowberry's avatar

Call your service provider. This is something they need to help you with.

LuckyGuy's avatar

Is it a number you know? There is a scam going around where off shore operations call phones randomly. If the owner picks up, they hang up. If the owner does not answer and happens to see the number in the missed call list some people are tempted to call it back. If they do, they are charged $5 or $10 for the call and additional time for every minute they are connected!
Some of the phone companies are finally trying to protect users from this practice- even though they make money on the call.

Here is a write up on the One ring call back scam .

jca's avatar

@LuckyGuy makes good points. You’re not giving details on what kind of number it is.

Is it a friend? A company? A number you know to be a good number or a number you’re calling back because they called you?

LuckyGuy's avatar

If you are curious you can look up the number at whocallsme and see if others have the same issue. While there, mention that you got a call too so you can help the next person. .

jca's avatar

If people call me at home or cell and don’t leave a message, they don’t get a call back.

LuckyGuy's avatar

I, too, ignore calls where people do not leave a message. There are too many phone spammers.

Cupcake's avatar

Are you the account holder?

Tropical_Willie's avatar

@AshlynM Who is your “Carrier”? ?

AshlynM's avatar

When I try to any other number NOT in my contacts, I do not get this error, I can make calls freely. It’s only that number. It’s an individual I’m trying to call with the same area code as me.

AshlynM's avatar

I’m with Sprint and I am not the main account holder but he is able call this number from his phone no problems. So the number isn’t blocked.

snowberry's avatar

Yep. Either you- or he needs to call Sprint. Maybe they’ll talk to you, but for sure they’ll talk to him.

lillycoyote's avatar

Has he, the account holder, looked at his settings? Does he have the option to block a number or category of number for additional phones on his account by not himself?

And just curious… but what happens when he calls the number? Who or what called you?

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