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LostInParadise's avatar

Is this an excessive amount of work required to enter the hours I worked?

Asked by LostInParadise (31916points) October 21st, 2019

I work for a company that has been bought and sold a few times to large corporations. The last acquisition was about half a year ago. Here are the steps necessary to enter hours worked.

First I log into my terminal using Id and password from the former company. This used to be sufficient credentials to run the timesheet program. Now I have to enter something called the Pulse system. It asks for its own Id and password and it requires dual authorization, so I have to start a VIP program to copy the password it generates.

Next I use IE to go to the timesheet program. It asks for yet another Id and password. There appears a screen saying that there is a security risk, and I have to click a link saying that I accept the risk. After entering my hours, I have to remember to exit from the Pulse program. Otherwise, I will get connection errors when running Web programs.

Three user Ids and passwords seems a bit excessive. I just wanted to let off some steam. Have you ever come across something comparable?

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6 Answers

KNOWITALL's avatar

My company is doing the same with Okta. Multi verification to stop ransomware and cyber attacls. Its annoying, I agree.

janbb's avatar

It does seem like someone didn’t take the time to integrate the old and new systems more seamlessly, i.e., having one log-in and password generated with two-step verification for both your work terminal and time sheet. And still using IE suggests again no one has updated an old system. But what can you do, you are at their mercy unless their is a department to which you can suggest upgrades?

LostInParadise's avatar

They promised to get rid of the security risk page announcement, but so far it is still there.

Dutchess_III's avatar

Corporate is like a kid with a new toy everytime some salesman comes along to sell them new software. Rick gets so frustrated because he has to spend more time filling out paperwork about who he plans to contact to try and sell something to, instead of going out and physically contacting people and getting to know them.

KNOWITALL's avatar

@Dutchess Exactly!

flutherother's avatar

When I worked from home I had to input two logins and two passwords every day and remember to change them every month. Sometimes there were issues getting the correct password accepted and it took the IT section hours and sometimes days to sort things out. Passwords and logins were the biggest drag on our productivity even more than sickness.

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