General Question

TaoSan's avatar

Anyone had any bad experience with PayPal?

Asked by TaoSan (7106points) February 9th, 2009

Their track record seems to be horrible when it comes to designing terms of service policies that basically deprive the user of every right and legal remedy if something goes wrong.

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7 Answers

johnny0313x's avatar

Paypal is an eBay company. While they are convenient and nice for certain things, like you said their policies are a bit up and down. They can actually hold your funds in some situations for a long time 6–12 months. If you are a business operating and using Paypal, I wouldn’t advise it. Especially not in this economy.

TaoSan's avatar

@johnny0313x

Yeah, I had numerous ridiculous run-ins with them going back as far as 2001, and have to say I wouldn’t p*** on them if they stood in flames. Back then they were flat-out criminal.

Just trying to get the feel how bad it still is.

RandomMrdan's avatar

yeah I’ve had a few mishaps. For some reason, whenever I update my account with a new address, or new card information for payments. The default will never change even if I tell it to. So as a result I end up getting items sent to addresses I lived at 4–6 years ago, or charging my wrong card and throwing off my checking account balance.

eponymoushipster's avatar

I had them charge me $1 for a service fee, unannounced.

TaoSan's avatar

Get a load of this one:

I just sold a 30” Apple Cinema Display for 1199.00 on ebay, someone took it using “buy it now”.

So I get this email from them stating something to the effect:

money received – high-risk item money on hold for 21 days – ship now

Shipping on a 30” is huge, so I contact the buyer asking him if it’s okay to refund and pay by other means, he is okay with it.

Now comes what really cracks me up. I issue the refund, the only thing I could do on the PayPal website, but now (here it comes), despite the fact that I never had access to the funds they put a 5-day “Hold” on his account, to “ensure” that funds were available.

Get the point? I never got the money released to me, issued a refund, yet they have to “verify” available funds which of course takes a whole business week.

This is just ridiculous…

Thank the powers that be the buyer was really cool about it, and is now proud and happy owner of a 30” display.

johnny0313x's avatar

I think they try to hold on to money for interest purposes…I don’t know that for a fact though, all I know is they are ridiculous and should really reorganize their business practices.

Zaku's avatar

I tried to get a PayPal account years and years ago, but they wouldn’t let me have one and wouldn’t tell me exactly why or what to do about it when I asked (or they said I should do something I wasn’t willing to do), so I decided to not try again, and still haven’t.

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