General Question

Berserker's avatar

Why would a PC reset itself or shut down on its own?

Asked by Berserker (33548points) January 18th, 2012

A friend and I are trying to solve a problem with her PC. She just got it, but it’s old, and running stuff from like, 2002. It has XP, it’s a P4 and we don’t know much else. Lol. The person who had it before has a bunch of games installed on it, and doing anything with them makes the computer reset itself. When trying to download something, it shut off, and wouldn’t even turn on again…the power light was on, but nothing. We had to unplug it, and plug it in again.
I know it can be many things, but from these details, does anyone have any idea what’s wrong with this machine? We got the latest version of FF on it, and can’t download AVG because it shuts off…or at least I’m thinking that’s it, but I don’t know…seems really random. If I had to guess, I’d say there’s something wrong with how information is sent, processed or received…but it really seems to just happen when we mess with the games or trying to install things. (I’m guessing upgrading FireFox isn’t ’‘installing’’ anything, as opposed to the anti virus)
But I don’t know anything about PC’s and neither does my friend. We did our best to try and figure it out, but maybe some people here can help? Any ideas?

Observing members: 0 Composing members: 0

12 Answers

ragingloli's avatar

Sometimes it is the capacitors on the mainboard are dying.
Check the mainboard if any of the capacitors are bulging.
If so, you need to replace the entire board (or solder on a replacement capacitor if you feel up to it).
Otherwise the capacitor might explode, and you do not want that.

Charles's avatar

Does it go through the shut down process or does it act as if the power plug was pulled?
Did you run a complete virus scan?
Try malwarebytes for malware.
Temperature issues? Download Real Temp to see if it is getting too hot.

Berserker's avatar

@ragingloli I’ve had my PC reset on its own before, due to what you’re saying. Er, a mainboard IS a motherboard, yeah? Got that replaced and now it’s fine, but with this other one, it happens when you try to do specific things. Good idea though, it would probably be wise to look inside, either way.

@Charles Actually…once it went through the shutdown process, and started up again. When trying to download AVG, it just turned off, and as I said in my details, we had to fuck around with the plug for a bit to get it to turn on again. Two different things…And no we haven’t down a virus check either. Is it possible that by installing all those games, the former owner might have got viruses this way? There’s like 20 games on it.

ragingloli's avatar

No matter how many viruses you infect a system with, they can not prevent the system from turning on at all, so you can rule out any sort of virus related, or even software related causes for your problem. It is almost certainly a hardware problem, like the aforementioned capacitor issue, or the system refusing to turn on due to overheating (newer boards have a safety feature that automatically shuts off the system if the temperature gets to high and prevents it from starting until it dropped enough).

Berserker's avatar

Ahh, so she should probably take this thing to a repair place then? I don’t think we’re going to be able to tell what’s wrong even by looking at the insides of it. And even so, I guess whatever is messing about needs to be replaced. Thanks for the help. I didn’t know viruses were incapable of preventing a system to not turn on. That’s a good lead, so far. (I thought root worms/kits/wtv could do that though?)

ragingloli's avatar

Rootkits can burrow themselves in the bootsectors of the harddrive and load with the OS, but the system itself only accesses the harddrive later in the boot process, so any rootkits can not have an effect on anything before that.
There are some viruses that can infect the bios itself, but I do not think that even those can prevent the system start, plus those are so rare that it is pretty much on the bottom of the list of possible causes.

jerv's avatar

My first suspicion is always overheating.

Berserker's avatar

@jerv The case itself has like, no slits or anything anywhere, except in the back. How would one rectify overheating?

dabbler's avatar

One at a time pull out then reseat the RAM modules.

jerv's avatar

Cleaning the fuzz out of the heat sink is important; I do that to mine every few weeks.

I also have one more case fan than I had when I bought my computer; I added a graphics card that creates a bit of heat and wanted to suck all the hot air out the back. (Always in the front and bottom, and out the back and top!) The last P4 system I had ran even hooter, especially with the graphics card I had in it, so it took four case fans to keep cool! One should be enough for you though.

Making sure that the heat sink is still making good contact with the CPU. Odds are that the thermal paste between them has dried up, so the CPU can no longer dump it’s heat into the heat sink for removal.

@dabbler Good point. All the heating and cooling over the years can un-seat anything in a slot like video cards or RAM.

AshlynM's avatar

Number one cause is usually overheating. Next would be viruses.

Berserker's avatar

She brought it in to a repair shop, the one I go to when my PC messes up and I don’t know what to do.

Turns out the hardrive was all messed up, the power supply was on the verge of death AND…it had an unofficial copy of Windows installed on it. I did think it was pretty odd when I saw the ’‘page’’ for it whenever we turned on the PC. (or rather, when it reset itself) It’s like wow, never saw that before…the repair guy said those unofficial versions are really shoddy and even without the bad parts in the PC, we would have had trouble keeping the thing turned on for more than an hour. :/

Answer this question

Login

or

Join

to answer.

This question is in the General Section. Responses must be helpful and on-topic.

Your answer will be saved while you login or join.

Have a question? Ask Fluther!

What do you know more about?
or
Knowledge Networking @ Fluther