General Question

livelaughlove21's avatar

Can you critique my resume?

Asked by livelaughlove21 (15724points) November 22nd, 2013

Here is an image of my resume. I believe I asked this question awhile back, but since I’ve started applying for jobs with my college degree, I thought I’d get some input on the most recent version.

I’d like input on the format, wording, substance, etc. Any advice on things I should add or take away is also more than welcome.

I had an interview today with a staffing agency and changed a few things according to her advice and I think it’s better now than it was before. I tried to make it less “wordy” but I’ve gotten it down as much as I can. My internship duties is longer than the rest because it is most relevant to the job I’m searching for.

Critique away!

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39 Answers

Lorna's avatar

Thats actually pretty good. It’s clear and easy on the eye. The only thing I would remove is the ticks, you’ve already listed the points, you don’t need to tick them also.

OneBadApple's avatar

I’m also impressed. You’ve kept it to the “one page” rule, which is important. The only thing which I might change is “Took over and maintained”, and instead say “Accepted responsibility for and maintained”. But that’s just me….

Anyway, a really good job here.

Go get it….

P.S. If you don’t mind my asking, what does a bank teller do to “meet monthly sales goals”? Only during the past few years have I noticed my bank tellers sometimes trying to pitch something to me during a simple transaction, which I don’t recall ever happening in The Good Old Days….

livelaughlove21's avatar

@OneBadApple Bank tellers now have to “sell” a certain number of items each month – anything from a new checking account to a credit card to an IRA. It’s a huge pain in the ass and only annoys customers. Some branches want their tellers to pitch something to every single customer, and the bank conducts phone surveys on random customers to see if you’re doing what you’re supposed to do. If you don’t, the branch gets in trouble. I could never work in sales, it sucks.

I’m not surprised that it’s a recent phenomenon. It’s just greed. Personal bankers and loan officers also have goals, but their requirements are generally stricter than that of a teller. I think banking should be about satisfying the customer, not scrambling to meet your sales goals at the end of each month by pitching products the customer doesn’t need. That’s just me, though.

Dutchess_III's avatar

Well I’d hire you! Looks really good.

I agree with rewording the “took over,” to “accepted the responsibility for.”

I also agree the tics are a bit redundant, but they do catch the eye. They also show that you understand that Word goes above and beyond a “fancy typewriter.”

Also, You have two spaces between the job description of “First Citizen’s Bank,” and “Columbia Eye Center,” whereas you only have one between the other paragraphs. ;)

livelaughlove21's avatar

@Dutchess_III How the hell did I miss that? Thanks for pointing that out!

Dutchess_III's avatar

You’re welcome. :) That kind of thing stabs me in the OCD part of my brain which, fortunately, is very small. It’s easy to miss though, when you’re really, really immersed in it.

SecondHandStoke's avatar

Put education under experience..

Eliminate check marks.

Eliminate the borders, unless that’s just the edge of the sheet.

Eliminate the lines flanking your header.

“Multi faceted” doesn’t really mean anything.

Does your header include an email address?

Can this resume be sent as an email attachment? Copy and paste it in a follow up email depending on the circumstances. Never miss an opportunity to have personnel see your resume again. Make it as easy as possible for the department to locate your resume. The hiring manager might have difficulty locating it or might just be lazy.

“References available upon request.” is an offer for them to contact you.

livelaughlove21's avatar

@SecondHandStoke Why should I put my education under “Work History” when it’s not? I’ve always seen education separate from employment history on resumes.

Yes, my header includes my email address (no worries, it’s a professional address). And it’s in Word format so, yes, I can and do send it as an email attachment to potential employers. I also bring copies with me to any and all interviews.

I appreciate the advice (and I’m hoping you’ll answer my question about the education, so I know), but I’m going to keep the borders. I may remove the lines flanking my header, but I don’t think the border is distracting – I think it makes it more aesthetically pleasing, and I’ve been told it does. But thanks again for the input.

Dutchess_III's avatar

You are right @ livelaughlove21 Education is a section all its own.

SecondHandStoke's avatar


I wasn’t suggesting you merge the professional and education sections.

OneBadApple's avatar

Stoke is right, and I apologize for missing it. Potential employers are most interested in your professional history, and that should always go first. That is standard resume’ protocol….

livelaughlove21's avatar

@SecondHandStoke Ah, so you meant to switch them. According to my research, whichever one is most relevant to the job applied for should go first. Since I’m a new graduate with limited experience, education typically goes first because, without it, I wouldn’t have a chance getting the job. Once I have more experience in my field, they job experience would come first. That’s what I’ve found on a few résumé-building websites, anyway.

Dutchess_III's avatar

I always put my education at the bottom although your logic is a strong argument @livelaughlove21.

She may be right about “multi-faceted,” too. I think of diamonds and gem stones. What would be another word she could use, guys?

However, I think you have the most important thing down…it’s easy to just glance at and get the gist and it’s easy on the eyes and the brain.

livelaughlove21's avatar


Main Entry: multifaceted
Part of Speech: adjective
Definition: versatile
Synonyms: able, accomplished, adaptable, adroit, all-around, all-purpose, all-round, ambidextrous, conversant, dexterous, elastic, facile, functional, gifted, handy, ingenuous, many-sided, mobile, plastic, pliable, protean, puttylike, ready, resourceful, skilled, skillful, talented, variable, varied, various

Also, that “references available upon request” is considered pretty useless by employers. I used to have it on there and was told a couple of times to remove it before I finally did. They know you’ll provide references upon request – that’s a given when applying for a job.

Dutchess_III's avatar

Thanks for the reference available hint. You’re lucky you had someone tell you that! I always wished I could get some feedback on my resumes.

livelaughlove21's avatar

@Dutchess_III When I was searching for an internship two years ago, I went to my university’s career center and the women there gave me a few tips. I’m far from an expert (I wouldn’t have asked this question otherwise), but I do like reading those “Top 10 Résumé Blunders” articles, and I notice the same things coming up over and over again, like mentioning references. It’s hard to get someone knowledgable to look at your résumé as a whole, though.

glacial's avatar

Without looking at any of the other answers, here are the things I spotted:

— I would reverse the order of the dates for the first employer listed (so that the most recent one is on top, in line with the other two employers listed). I can’t tell what (500+ hours) means… does it belong to the 2013 dates? Was that for each year? Is it meant to tell me you were full-time? I’m not sure this needs to be there, but if it does, perhaps tweak it.

— All of the descriptions in this section are in first-person, past tense except “Correspondence with…”, so I would change it to something like “Maintained correspondence with…” (or perhaps Sustained, or Kept, or something else).

— If you have any experience with Macs whatsoever, I would add that to your professional skills; your resume is very PC-heavy. That’s not a bad thing, and perhaps your profession is dominated by PCs, but saying that you’ve used both would show that you are versatile and open-minded.

— The Professional Skills are a mixture of nouns and adjectives. I would chose one or the other – my preference would be adjectives, because your second-to- last item (“Self-motivated…”) becomes awkward as a list of nouns.

— High School GPA was 4.¼.0? I’d be surprised if this was a typo, but I expect you’ll get questions about it. :)

— Overused words: you’ve used “excellent” three times, and “utilize” (which is a pet peeve of mine, meaning nothing more than “use”) twice. To remedy this, I would rewrite the Summary as:

“Multi-faceted, efficient, and detail-oriented soon-to-be-college graduate with superlative administration skills, including… ”

… or something.

These are just details… it’s a good resume; the content is solid. I would hire you. :)

glacial's avatar

On reading the other comments, I don’t think there’s anything wrong with using a word like “multifaceted”, but you are opening yourself up to be asked:

“I see that you’ve described yourself as multifaceted… tell me something about why this describes you, and how you will apply these facets in this environment.”

As long as you can answer the question, keep it.

livelaughlove21's avatar

@glacial That first thing under Work History was an internship. I did one internship with them during the summer of 2012 and another during the summer of 2013. This overlapped with my employment at the bank, so instead of putting probation on there twice with the bank in between, which would be redundant, I placed it first because I was there beyond my last day with the bank. The “500+” is the total hours I interned with probation.

I hope that cleared it up. I haven’t been encountered with confusion over that yet, but now I know it might happen. Thanks for the suggestions. Unfortunately, I’ve never used a Mac, so I can’t add that, but I’ll be using most of your other tips.

ETA: Oh, and as for my GPA, it’s not a typo. I took honors and AP courses in high school that brought my GPA up beyond a 4.0, but it was still technically on a 4.0 scale with the school.

LornaLove's avatar

I’d leave off the receptionist position. I am not sure what purpose it serves? Just my opinion.

livelaughlove21's avatar

@LornaLove Because I was there for over a year, it shows I have 5 years of work history, and it’s administrative experience…? I’m applying for jobs as a legal secretary. Administrative experience is certainly relevant.

LornaLove's avatar

@livelaughlove21 Quite right, I thought since your degree your level of administrative ability would have improved far beyond that and subsequent experience. If you feel it is helpful to help cinch the job then leave it on by all means.

OneBadApple's avatar

Your receptionist position should absolutely be listed if for no other reason than to give perspective,showing how you have successfully striven to take improving professional steps in only five years.

It demonstrates that you are clearly not a complacent person…

glacial's avatar

@livelaughlove21 Yes, I thought as much, re. the GPA. It might serve you better to list it as a 4.0, just so the reader doesn’t think you (a) made a typo, or (b) are bragging a little too much.

Dutchess_III's avatar

Glacial had some excellent suggestions.
If you want to leave the GPA maybe it should listed as 4.25 rather than 41/4?

livelaughlove21's avatar

@Dutchess_III That wouldn’t be true, though. I changed it to a 4.0 to avoid looking like in bragging.

Dutchess_III's avatar

Looking again I saw you wrote 4.¼.0, not 41/4. What exactly does that mean?

It’s best that you left it off, though.

Dutchess_III's avatar

BTW…I’m really excited for you! Great things are coming your way!

livelaughlove21's avatar

@Dutchess_III My final GPA was a 4.1. The school had a 4.0 scale. I got higher than that because of the reason I mentioned above. Therefore, 4.¼.0. But I did switch it to a 4.0. I thought about leaving GPAs off, but I’m told anything over 3.5 is résumé-worthy.

And thank you! :) I hope you’re right.

livelaughlove21's avatar

Fluther keeps screwing up the format. I meant 4.1 / 4.0, of course.

Dutchess_III's avatar

I know what it meant in regards to getting over a 4.0. I’ve never seen fractions mixed up with decimals before is all. Was trying to puzzle the number out. Wait…I see your edit… yeah. The spaces make it much clearer!’s perhaps still a little confusing. They might say, “She get a 4.0 or a 4.1? What exactly does this mean?” Yes, I would absolutely say just listing it as 4.0 is best.

Dutchess_III's avatar

Edit…I was wrong!!!!!

livelaughlove21's avatar

@Dutchess_III No I don’t. That’s a 1. My college GPA is listed as a 3.7

SecondHandStoke's avatar

Your chosen font will not fax well.

Even today one might request a fax.

Dutchess_III's avatar

I wouldn’t want to work for someone who doesn’t comprehend scans and emails and them scary computer tings.

SecondHandStoke's avatar

^ Far too many companies that are otherwise fine have employees that are idiots when it comes to this sort of tech.


If the office finds out you know computers you may find yourself doing IT on top of your job with no reflection shown in your pay.

Dutchess_III's avatar

Or, you can find yourself fired. That’s been my experience with bosses who are stuck in the 70’s.

SecondHandStoke's avatar

Ahh, the ‘70’s employees…

I remember being mocked by the old farts at the car dealerships I’ve worked for wearing suits that were “too small.”

Ugh, get with it you relics.

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