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gailcalled's avatar

How to reset administrator password on Mac laptop air?

Asked by gailcalled (54644points) December 7th, 2011

The Apple store was crowded, the genius was multitasking and rushed and the password I remember writing down seems to be wrong. Plus, the warning message also asks me for a Keychain password, which I never did establish. Any help available?

(I am still very awkward with the glass touchpad.)

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6 Answers

gailcalled's avatar

With a cursory glance, as I am rushing out the door, it seems to assume that you know the admin. password and want to tinker with other user accounts.

Thanks, though.

Reading further, it assumes that I have discs, which I don’t. I bought the Lion upgrade online for $29.99.

Lightlyseared's avatar

scroll to bottom of page and click on Resetting the original administrator account password (it says you need the install CD and I think Apple are providing USB sticks now so it may not work)

gailcalled's avatar

This is an issue with my new Mac air. No discs, no sticks, no nothing. I may bite the bullet and call India when I have three hours to spare.

gorillapaws's avatar

This Article should walk you through the process.

The trackpads are a little weird at first, but soon you’ll have a hard time using anything else. Once you internalize the gestures, you’re going to be frustrated trying to us multi-touch gestures on your friend’s PC and not being able to. On my new iMac, I went with the Magic Trackpad instead of a mouse. Just give it a little time.

gailcalled's avatar

@gorillapaws: Thank you. I might rent a teenager to help.

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